Help & FAQ

On the login page, tap “Forgot password?” and we’ll email you a link. Check your spam folder if it doesn’t show up within a few minutes.

The Personal plan works on one device at a time. Logging in on a new phone or computer signs you out everywhere else. Just log back in on the device you’re using.

Personal plan: Account → Billing → Manage subscription. Coaches: Team → Billing → Manage subscription. You keep access until the end of the month you paid for.

From your past lifts and today’s check-in (sleep, energy, anything sore). Feeling great means full weight; a rough night means a little lighter. Do the check-in before each workout for the best numbers.

Sore: you still train it, with easier versions of exercises and light weight. Hurt: everything that stresses it is left out, and you should get it checked by an athletic trainer, coach or doctor.

Personal plan: Workouts → Make a plan. You can edit any day by hand, swap exercises, or type a change like “no barbell”. You can also ask the AI questions like “why this exercise?”

Ask your coach for the 6-letter team code, then go to Join a team on the home page and enter it.

Make sure you tapped “Finish workout” at the bottom after checking off your sets. Finished workouts show up for your coach right away.

Your workouts and check-ins are only visible to you (and your coach and athletic trainer, if you’re on a team). On the crew feed, Personal members only show their first name and last initial, and you can turn sharing off.